What platforms does it work with?

Pitch Mentor works with any platform that runs in your browser — Zoom, Google Meet, GoHighLevel, Dialpad, phone.com, and custom dialers. No integrations or API keys needed. Just install the Chrome extension and go.

How does the real-time coaching work?

The extension captures audio from your call, transcribes it in real time, and runs it through our AI model. When it detects an objection, buying signal, or coaching opportunity, it surfaces a prompt directly in your browser — all within 1-2 seconds.

Is my call data secure?

Yes. Audio is streamed over encrypted WebSocket connections and never stored permanently. Transcripts are tied to your account and can be deleted at any time.

Can I customize the coaching style?

Absolutely. You can choose from 12 built-in coaching presets or create your own custom coaching style with specific instructions, objection playbooks, and talk track preferences.

Do I need to install anything?

Just a Chrome extension — takes under 2 minutes. No desktop software, no browser plugins, no IT involvement. Works on Chrome and Arc.

Terms of Service

Last updated: February 20, 2026

1. Acceptance of Terms

By accessing or using the Pitch Mentor platform, including our website, Chrome browser extension, and related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. These Terms constitute a legally binding agreement between you and Pitch Mentor Inc. ("Pitch Mentor," "we," "us," or "our").

2. Description of Service

Pitch Mentor is an AI-powered sales coaching platform delivered as a Chrome browser extension with a cloud backend. The Service captures audio during sales calls (with your explicit initiation), transcribes it in real time, and provides AI-generated coaching suggestions, objection detection, and call analytics. The Service also integrates with third-party CRM systems to provide contextual lead and client information during calls.

3. Account Registration

You must create an account to use the Service. Accounts are created through Google OAuth. You are responsible for maintaining the security of your Google account and for all activity that occurs under your Pitch Mentor account. You must be at least 18 years of age to use the Service. Each account is for a single individual unless you are on a team plan with multiple seats.

4. Subscriptions & Billing

The Service is offered through paid subscription plans:

Starter: $29/month — 73,000 AI tokens/month, 1 seat
Premium: $79/month — 198,000 AI tokens/month, 3 seats
Enterprise: $199/month — 499,000 AI tokens/month, 10 seats

Subscriptions are billed monthly through Stripe and automatically renew at the end of each billing period. You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period — no refunds are issued for partial months.

We reserve the right to change pricing with 30 days' notice. Price changes will apply to the next billing cycle after the notice period.

5. AI Token Usage

Each subscription plan includes a monthly allocation of AI tokens. Tokens are consumed by coaching suggestions, transcript analysis, and AI-powered features. Token usage varies by call length and coaching intensity. Your monthly allocation resets at the start of each billing cycle. Unused tokens do not roll over. If you exhaust your token allocation, AI coaching features will be paused until your next billing cycle or until you upgrade your plan. You can monitor your token usage in real time from the dashboard.

6. Acceptable Use

You agree to use the Service only for lawful purposes and in compliance with all applicable laws. Specifically, you agree to:

Comply with call recording laws. You are solely responsible for ensuring that your use of the Service complies with all applicable one-party and two-party consent laws for call recording in your jurisdiction. Some jurisdictions require all parties to consent to being recorded. Pitch Mentor is not responsible for your compliance with these laws.
Not use the Service for any illegal, fraudulent, or deceptive purpose
Not attempt to reverse engineer, decompile, or extract source code from the Service
Not interfere with, disrupt, or overload the Service or its infrastructure
Not share, resell, or sublicense your account or access to the Service
Not use the Service to harass, threaten, or harm any individual

7. Data License & AI Training

You retain ownership of all content you provide through the Service, including your voice, transcripts, and CRM data.

By using the Service, you grant Pitch Mentor a non-exclusive, worldwide, royalty-free license to use, process, and analyze your transcripts and coaching interaction data to (a) provide the Service to you, (b) train and improve our AI coaching models, and (c) develop new features and services.

Data used for AI training is anonymized and aggregated. We do not use your raw audio for training purposes — only derived transcripts and metadata. You may opt out of AI training at any time from your account settings. Opting out will not affect your use of the Service.

8. AI-Generated Content Disclaimer

All coaching suggestions, objection responses, and call analysis provided by the Service are generated by artificial intelligence and are intended as general guidance only. They do not constitute professional, legal, or financial advice. You are solely responsible for your own sales conduct and decisions. Pitch Mentor does not guarantee any specific sales outcomes, conversion rates, or revenue results from using the Service.

9. Intellectual Property

The Service, including its software, design, branding, AI models, coaching presets, and documentation, is the intellectual property of Pitch Mentor Inc. and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without our prior written consent. Your CRM data and personal content remain your property.

10. Third-Party Integrations

The Service integrates with third-party platforms including CRM systems, calling platforms, and payment processors. Your use of these integrations is subject to the respective third party's terms of service and privacy policy. Pitch Mentor is not responsible for the availability, accuracy, or security of third-party services.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PITCH MENTOR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless Pitch Mentor Inc., its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising out of your use of the Service, your violation of these Terms, or your violation of any applicable law — including call recording consent laws.

13. Termination

Either party may terminate these Terms at any time. You may cancel your account from your account settings or by contacting us. We may suspend or terminate your access to the Service if you violate these Terms or engage in conduct that we determine is harmful to the Service or other users. Upon termination, your right to use the Service ceases immediately. We will delete your personal data within 30 days of account deletion, except for anonymized data used for AI training purposes as described in Section 7.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Delaware.

15. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.

16. Contact Us

If you have questions about these Terms, contact us at:

Pitch Mentor Inc.
Email: [email protected]